At Dealer Wall Clocks (www.dealerwallclocks.co.uk), we aim to provide a fast, reliable, and stress-free delivery experience for every customer.

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All orders are shipped exclusively within the United Kingdom using Royal Mail 48 Tracked, our trusted and secure delivery partner. This service typically delivers within 2–3 working days, although delivery times may vary during peak periods or unforeseen postal delays.

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We are proud to offer FREE shipping on all orders, with no minimum purchase required. Each shipment includes full tracking information, allowing you to monitor your package from dispatch to delivery. Tracking details will be emailed to you as soon as your order is processed and handed over to Royal Mail.

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All orders are fully protected against loss or damage during transit. In the rare event that your clock arrives damaged or does not arrive within a reasonable timeframe, please contact us promptly with your order number and any relevant details. We will work quickly to resolve the issue, which may include a replacement or refund depending on the circumstances.

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Your satisfaction is our priority, and we are committed to ensuring every order arrives safely, securely, and on time.